Frequently Asked Questions
- Create Your Vehicle Online
- Get What You Really Want!
- Save Time and Money
FAQ
No, there is no extra charge for custom ordering a vehicle. Vehicle prices are negotiated and agreed upon by the customer and the dealer at the time of ordering. There is a minimal deposit when special ordering a Ram truck. See dealer for details.
Ordering customers will be eligible for qualifying incentives at the time of order or qualifying incentives at the time of delivery, whichever is preferred!
YES! You’ll receive email updates at key milestones including: Order Confirmation, Date Order is Scheduled, Date Assembly has begun, Date vehicle has been completed, Vehicle has shipped. Once your vehicle is complete, our team will contact you and schedule your deliver time and location.
Each model has a different custom build time.
Our team will be able to provide you with more specific details on estimated build time once you select a model.
Yes…We offer nationwide shipping!
Perfect! Just give us a call at 855-467-3372
There is a minimal deposit that will vary based on investment. That deposit gets applied to your final purchase price. See dealer for more details.
No problem! Let’s discuss what options you prefer and we will give you a quote for your vehicle. Either call us at 855-467-3372 or submit one of the online forms with your contact information and we will give you a call.
Start by using the “trucks” navigation drop down menu then follow these 3 easy steps.
- Select Your Favorite Model & Options
- Speak With Our Truck Experts to Make Any Adjustments and Confirm Your Request
- Order Your New Ram Truck!
YES! One of the key benefits for our customers!
Once we receive your request to order a vehicle, we will give you a call to review your request. If you have any changes to your order, such as additional features, we will capture those at that time. Our team will then confirm the final price and officially order your ram truck.
Absolutely!
If you aren’t sure what size truck you need for your hauling needs, give us a call and talk to one of our truck experts and we can help you!
You are ordering from Cooper Motor Company, a Ram franchise dealer since 1938. We are located in Clinton, SC but can ship your order anywhere in the US.
WARRANTY FAQ
A manufacturer’s limited vehicle warranty, also called a limited auto warranty or limited factory warranty, covers defects or damage to your car that occur as a result of factory-installed parts.
An extended limited vehicle warranty, usually purchased separately, offers coverage for your vehicle after the term of the manufacturer’s limited warranty ends. It may be offered by the manufacturer or by a third-party provider.
The specifics of your Ram Brand limited vehicle warranty coverage may vary, but generally, the warranty will cover repair or replacement of factory-installed systems and parts for a term based on the distance driven or number of years the vehicle has been owned.
Your Ram Brand limited vehicle warranty does not include routine maintenance, any damage to the interior or damage due to aftermarket parts, accidents or the environment. Warranties do not cover any part that was not on the vehicle when it left the manufacturing plant or is not certified for use on the vehicle.
Warranty costs will vary. A Ram Brand limited vehicle warranty is generally included with the purchase of a new or certified pre-owned vehicle, while third-party warranties will need to be purchased separately. Prices will depend on the length and thoroughness of coverage.
Manufacturer’s limited warranties are limited by distance driven or time elapsed since purchase, whichever comes first. A common length for a basic limited warranty is 3 years or 36,000 miles, though certain parts like powertrains may be covered for longer.
You can look up your vehicle’s limited warranty details by logging into your Ram Brand Vehicle Dashboard
You can also search by VIN (Vehicle Identification Number) even if you haven’t set up your Vehicle Dashboard.
You can find the VIN on the vehicle plate inside your vehicle, located on the driver’s side of the dashboard below the windshield. The VIN will also be printed on official documents for the vehicle, such as registration, title and insurance.
To make a claim under your Ram Brand limited vehicle warranty, we recommend that you contact the dealership from whom you purchased your vehicle. However, if you are unable to do so, any authorized Ram dealer will be able to guide you through the process of claiming a warranty repair.
